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  2. Troubleshooting & General FAQ

Troubleshooting & General FAQ

Information on updating the firmware, resolving connection issues, and more common questions.

General FAQ

  • Jamstik GT Troubleshooting Index & FAQ
  • Latency: How to Optimize Your Device for Best Performance
  • Recalibrating your strings on the Jamstik 7 - Seeing constant Red/Green LED Lights Combo
  • How to fix the "Instrument Not Loading" error or no sound on play.jamstik.com
  • Can I charge the Jamstik battery?
  • What are the differences between the various Jamstik models?
See all 24 articles

Connecting

  • How to resolve Bluetooth disconnecting while using Logic Pro
  • Jamstik+ LED meanings
  • Can I use the Jamstik with a device that does not have Bluetooth?
  • How to Connect Jamstik to iPhone/iPad/iPod Touch via USB
  • My Jamstik won't turn on
  • How to Resolve Bluetooth Connection Issues on a Macbook with an Intel Processor

Firmware

  • How to Update Your Jamstik's Firmware
  • Jamstik+ (5-Fret Model) Release Notes

Software

  • MIDI Modes on the Jamstik Studio MIDI Guitar
  • Finger Detection or Sensor Problems

Downloads

  • Jamstik Connect iOS (1st Gen Wifi Model)

Compliance Information

  • Jamstik Studio MIDI Guitar: 18650 MSDS Report
  • Environmental Compliance Statement
  • Jamstik Studio MIDI Guitar Declaration of Conformity | EU Compliance (Tested and approved in compliance with FCC, CE, RCM Standards)
  • Jamstik 7 Declaration of Conformity | EU Compliance
  • Jamstik+ Declaration of Conformity | EU Compliance
  • AirJamz Declaration of Conformity

Care & Cleaning Tips

  • Care and cleaning tips for the Jamstik Smart Guitars
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