1) Ensure Bluetooth on your device is enabled.
2) Make sure you are connecting to the Jamstik+ App. Download it on the Google Play Store. Get the apps.
3) Your phone/tablet may not meet the requirements to run jamstik+. Check here to see if your device meets the system requirements.
The Jamstik+ app is a legacy app and will not be updated.
Jamstik+ firmware version must be above version 4.023 for connecting to Android over Bluetooth. If you were an original Kickstarter Backer or have a unit older than a year that has not been connected yet, you may have old factory firmware. You can connect the Jamstik+ to your Android device using a micro USB cable to upgrade your Firmware Version.