Q: What is firmware?
A. The basic definition of firmware is the programming inside the main chip that makes the Jamstik operate. Firmware updates can be used to add functionality, fix bugs, and fine-tune the performance of the device.
Q: Why update the firmware for Jamstik?
A: It is always in your best interest to be updated to the latest firmware. With any hardware product, there is the possibility of a bug showing up that couldn't have been caught even with the long-term internal testing of the device. As reports and feedback come in, we're able to fix issues and remedy them for the end-user with a fairly simple update. When things are smooth sailing, we'll even have the chance to add functionality and features that provide a richer playing experience.
*As mentioned, sometimes it's necessary to update your firmware right out of the box, as updates can happen after the manufacturing process.
How to update your firmware in the Jamstik App: (internet connection required)
If a firmware update is available, the Jamstik App will prompt you to update your firmware as pictured below:
- Select the "Important firmware update" button
**DO NOT TOUCH THE FRETBOARD DURING THE UPDATE
- The firmware update will proceed > Once completed your Jamstik will power off.
- Power on your Jamstik > Reconnect & enjoy your new Firmware!
How to update your firmware in the Jamstik Play Portal:
If a firmware update is available, the Jamstik Play Portal will prompt you to update your firmware as pictured below:
In case of a failed firmware update, check out this article.