A complete reset of your Jamstik, device & re-installation of the Jamstik App, will fix a failed firmware update!
Follow these steps below:
1. Reset your Jamstik
(Start with the Jamstik powered on)
Hold down the power button > LED will turn off > Wait for the LED to rapidly flash red > Release power button (Jamstik will power off)
2. Delete and Re-install your Jamstik Apps from the App Store.
3. Re-boot your device (iPad, iPhone, etc.)
4. Power back on your Jamstik and reconnect to the Jamstik App
(Wait for LED to start pulsing amber/orange, takes 30 seconds) > Connect to Jamstik+ app > Update your firmware > Jamstik will power off when completed > Power on and re-connect > Enjoy!
**(Firmware updates can take up to 30 mins, so it's best to find something to occupy your time during the update)**
Notes: If you have had MULTIPLE failed updates—please contact us via ticket submission if you are still having problems, we will get back to you ASAP and walk you through the process.