A complete reset of your jamstik, device & re-installation of the Jamstik+ App, will fix a failed firmware update!
Follow these steps below:
1. Reset your jamstik+
(Start with the Jamstik powered on)
Hold down the power button > LED will turn off > Wait for the LED to rapidly flash red > Release power button (Jamstik will power off)
2. Delete and Re-install your jamstik+ Apps from the App Store.
3. Re-boot your device (iPad, iPhone, etc.)
4. Power back on your jamstik+ and reconnect to the jamstik+ App
(Wait for LED to start pulsing amber/orange, takes 30 seconds) > Connect to Jamstik+ app > Update your firmware > jamstik+ will power off when completed > Power on and re-connect > Enjoy!
**(Firmware updates can take up to 30 mins, so it's best to find something to occupy your time during the update)**
Notes: If you have had MULTIPLE failed updates (ex. reaches a certain % and freezes.) STILL, try this method. UNLESS YOU HAVE iOS9 PLEASE READ THIS ARTICLE: Official iOS 9 statement
The upgrade from 3.081 to 4.049 has significant changes in it and requires a large amount of re-programming in:
- Bluetooth module communication
- Firmware upgrading stabilization
- Feature implementation
Please contact us via ticket submission if you are still having problems, we will get back to you ASAP and walk you through. Thanks, everyone!
All the best,
- The Jamstik Support Team