Sales, Delivery, and Returns
Where to buy, shipment FAQ, and return & warranty information.
System requirements, Jamstik compatible devices, and product information for the Jamstik+, Jamstik 7, and Jamstik 12
First steps with your Jamstik: How to connect, download apps and begin playing.
Playing Jamstik MIDI Guitars
General playing techniques, information on sound generation, and tips & tricks.
Using the Jamstiks with Third Party Apps & Products
Connection tutorials and troubleshooting info for iOS, web, and desktop apps & software.
Jamstik in Education
Information and tips for using the Jamstik smart guitars in the classroom.
Troubleshooting & General FAQ
Information on updating the firmware, resolving connection issues, and more common questions.
Other Zivix Products
Product information and support articles for the 1st generation Jamstik (WiFi edition), PUC/PUC+, and AirJamz
Can't Find What You Are Looking For?
Don't worry, we are here to help! Just hit the button below and tell us about your problemSubmit A Request
- Delivery Information & Shipment FAQ
- What are the differences between the various Jamstik models?
- What devices are compatible with the Jamstiks?
- How to do a hard reset of your Jamstik 7
- Connecting Jamstik to iOS (iPad and iPhone) via Bluetooth
- How do I connect my Jamstik to Mac via Bluetooth?
- General Playing Tips and Tricks for the Jamstik
- How to adjust picking sensitivity for Jamstik & Jamstik 7
- How to fix the "Instrument Not Loading" error or no sound on play.jamstik.com
- Jamstik 7 Troubleshooting Index & FAQ
- Latency: How to Optimize Your Device for Best Performance