Sales, Delivery, and Returns
Where to buy, shipment FAQ, and return & warranty information.
Product-specific Quick Start guides for getting started fast!
Product-Specific Information for each version of the Jamstik.
Jamstik Apps & Software
Download and learn about the official Jamstik compatible apps and software.
Using the Jamstiks with Third Party DAWs, Apps & Software
Connection tutorials for the leading DAWs, Plugins, and iOS apps.
Troubleshooting & General FAQ
Information on updating the firmware, resolving connection issues, and more common questions.
Jamstik in Education
Information and tips for using the Jamstik smart guitars in the classroom.
Other Zivix Products
Product information and support articles for the 1st generation Jamstik (WiFi edition), PUC/PUC+, and AirJamz
Can't Find What You Are Looking For?
Don't worry, we are here to help! Just hit the button below and tell us about your problemSubmit A Request
- How to check the status of your order
- Jamstik Studio MIDI Guitar Quick Start Guide
- Jamstik GT Getting Started Guide
- Using the TRS-MIDI Cable to Control MIDI Hardware with the Studio MIDI Guitar
- Connecting the Jamstik to iOS (iPad and iPhone) via Bluetooth
- How to Connect your Jamstik to Mac via Bluetooth/USB
- Jamstik Studio MIDI Guitar: Troubleshooting Index
- Jamstik Creator Software Guide
- Jamstik Portal Software Guide
- Jamstik Creator: Third-Party DAW Compatibility Database
- DAW Setup Guides
- Splitting MIDI Channels: How to Assign Instruments or VSTs to Individual Strings of the Jamstik
- Jamstik GT Troubleshooting Index & FAQ
- Latency: How to Optimize Your Device for Best Performance
- How to Update Your Jamstik's Firmware